FAQs

What are the benefits of Cornerstone Auto Service vs. the Dealership?

When you bring your car to Cornerstone Auto Service for routine maintenance and larger repairs, our team works diligently to ensure you’re provided with the utmost care. Rather than expensive dealership rates, we offer affordable pricing for all parts and labor. Since we prioritize our customers’ safety and wellbeing, you can trust us to complete each job thoroughly and correctly. We are proud to have a welcoming environment with helpful customer service, dealership level equipment, and quick turnarounds with high-quality results. Skip the wait and come to us for a fraction of the price!

What type of maintenance and repair services do you offer?

We offer maintenance and repair services of all sorts, such as:

AC Repair

Brake Repair

Check Engine Light

Clutch Repair

Electrical Issues

Engine Repair

Oil Change Services

Routine Maintenance

Suspension Repair

Transmission Repair

What car brands do you service?

Our mechanics service European and Import brands, like:

What is your headquarters location and business hours?

Our main address is located at 2716 Camden Ave., Parkersburg, West Virginia 26101. We’re open from Monday to Friday, between 8:30am and 5pm. We’re closed Saturdays and Sundays. However, key night drop-off is available as needed. Call us directly at (304) 422-0684 for our holiday hours.

What locations do you service?

Since 2014, we’ve grown from West Virginia into Ohio. We currently service locations in:

Do you have a warranty for parts and labor?

While we don’t offer our own warranty for labor, we do allow outside warranties for OEM replacement parts.

How is pricing determined?

After thorough diagnostic testing, our team draws up an estimate to determine how to accomplish the job, as well as the cost for both parts and labor.

Do you have dealership-grade tools and diagnostics?

Yes, we combine dealership-level equipment with our expert technicians to provide high quality professional results.

How much does a quick vehicle inspection and estimate cost?

We offer free auto body inspections with each visit. Receive complimentary diagnostic testing and estimates when you bring your car in today!

Is this shop certified?

Our technicians are ASE-certified and experts at solving any automobile issue!

How long will repairs take?

The time it will take depends on the specific task at hand, as well as the severity of the problem. We communicate with you directly throughout the entire diagnostic and repair process – keeping you in the loop while guaranteeing your satisfaction!

Do I need an appointment?

We do welcome walk-ins. However, depending on time and day of the week, we may be booked and busy! To secure your spot, we recommend booking an appointment to have your vehicle seen and treated in a timely manner.

What payment methods are accepted?

We accept numerous payment methods – such as: cash, Visa, Mastercard, Discover, American Express, car insurance, ATM/ Debit, and financing options are available.

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